(Last updated on November 6, 2017)
We respect your privacy!
Anakainoo International operates anakainoo.com (“our site”) and respects the privacy of users of our site and is committed to disclosing our data collection practices so that users of our site can understand what information is collected and how it is used.
Information is received and collected automatically each time you visit our site. We receive and collect your Internet Protocol (IP) address, the browser and operating system you are utilizing, the date and time of your visit, the pages of the site which you visit, the Internet address of the website from which you linked to our site and any promotion identifiers contained in these links, and the Internet address of any website to which you link from our site.
If you, subscribe to our newsletter, reply and leave a comment on our site, place an order, fill out our forms, or registered an account on our site and log onto the site using such account information, we also receive and collect your user identification number, user name, password, email address, and additional information that you might provide such as: mailing address, phone number, and other information to help you with your experience.
In the following instances, we may require you to submit personally identifiable information which we receive and collect: (1) open an account; (2) complete and submit an order on our site; (3) submit a customer review; (4) enter a contest; (5) communicate with customer service; (6) conduct a search; or (7) subscribe to a newsletter or customer alert. The information which we may receive and collect in connection with any of these activities includes your name, address, telephone number, fax number, and email address; credit card information; names and addresses of the parties to whom product is shipped; content of reviews and emails sent to us; and, your password.
We also receive and collect certain information when you communicate to us by telephone, mail, fax, or email. We may request and receive a confirmation from you when you receive and open an email from us.
We use ‘cookies’ to automatically receive and collect certain information each time you visit our site. Cookies are used on our site to identify and link users to their shopping cart and to track other user behaviors related to their activities on our site. ‘Cookies’ are small files that contain unique alphanumeric identifiers that are transferred to your computer’s hard drive to enable our system to recognize you and your browser. If you prefer not to allow cookies on your browser, you can find instructions for how to disable ‘cookies’ in the help section of your browser’s toolbar. However, please keep in mind this will interfere with certain features on our website, reduce the overall quality of your experience and hinder our ability to improve site functionality over time.
We use pixel tags or web beacons in conjunction with cookies to track what parts of our site were visited, track the effectiveness of our advertising campaigns with third parties and to update our third party analytics.
It’s also important to note that we allow third-party behavioral tracking.
Like many site operators, we collect information that your browser sends whenever you visit our Site This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics or other third party services that collect, monitor and analyze this data collected.
We use the information which we collect from you internally for the following purposes: process, track, and fulfill your order; communicate with you regarding your order; respond to a request for information; send promotional information and material; send you newsletters, customer alerts, and email; communicate with you regarding products you have purchased; improve our website; enhance our customer service; track customer preferences; and, improve and enhance our product selection.
We do not sell or otherwise provide the information we collect from you to third parties except as described below. We share information with our subsidiary and affiliated companies which are owned or controlled by us or which are under common ownership and control as us and with certain third parties to whom we provide goods and/or services which are not our subsidiary or affiliated companies. We do share information with third party services providers, agents, and subcontractors which are not our subsidiary or affiliated companies and which provide certain services and goods to us including credit card processing; online check payment services; postal and delivery services; fulfillment services; data analysis services; market research; technology infrastructure; and, marketing, promotional, and advertising services. All third parties to whom we provide information have no right to use the information except to the extent necessary in connection with providing goods and/or services to us or our providing goods and services to them. All such third parties are contractually obligated to maintain the confidentiality and security of the information.
We will not provide our mailing list (names, addresses, and/or email addresses) and information about individual shopping interests to other select companies whose products or services may be of interest to you. We will not send you catalogs or other promotional materials on behalf of other companies.
We may in the future sell some or all of our assets and/or business units, in which case, customer information may be one of the assets transferred. We may disclose any information that we collect if required by law or valid order of a court or other governmental authority or to protect the health and safety of our employees or the general public.
Our site is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All credit card and electronic payments transactions are processed through a gateway provider and are not stored or processed on our servers.
All of your personal information can be accessed by logging onto Your Account Page of our site. You may also track orders and recent account activity. Your Account Page is found at: https://anakainoo.com/my-account/
You can review, modify, update, and delete any information contained in your Account Details by logging onto My Account page of our site (https://anakainoo.com/my-account/).
If you are under the age of eighteen (18) years, you may use this web site and purchase products and services through the use of this web site only with the involvement and under the supervision of a parent or legal guardian.
Our site includes links to other websites which are not our subsidiary or affiliated companies. These websites are not owned or operated by us and we are not responsible for their actions or activities. We encourage you to review the privacy and security policies of these websites and advertisers. We do not provide personally identifiable information to these advertisers or third party websites.
Users can visit our site anonymously.
You can change your personal information by logging in to your account at: https:/anakainoo.com/my-account/
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 13 years old.
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions
- Process orders and to send information and updates pertaining to orders.
- Send you additional information related to your product and/or service
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters (see below)
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by emailing use or using the link at the bottom of each email
- email@example.com or
- Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.
P.O. Box 797
Crownsville, Maryland 21032
241 Chartley Drive
Reisterstown, Maryland 21136